The Massage Pundit

‘ve just returned from the second annual meeting of the Alliance for Massage Therapy Educationin Charleston, SC.  It was an excellent gathering from start to finish.

There were keynote speakers throughout the weekend, daily opportunities for those present to give input into the initiative on teacher standards the Alliance is undertaking, informative continuing education classes, group sessions, a comfortable setting, and plenty of socializing with friends and colleagues.

The first keynote address, “Creating a Culture of Teacher Excellence,” was given by Tracy A Ortelli, an education director from the nursing field who has vast experience in implementing standards of teaching excellence in that profession. She was a good choice since the same difficulties basically face any licensed profession when their educational objectives are evolving with no way to go but up. She was very engaging and had a lot of expert advice to share…including what personally jumped out at me:  “Do not assume that people learn to be teachers through on-the-job-training, or ‘trial by fire’, rather than through planned, deliberate preparation.” Timely advice for all those last year’s students who are this year’s teachers, and those who place them in those positions.

Executive Director Rick Rosen gave a report on the state of the Alliance, including the good news that attendance at this year’s meeting was up 50% from last year’s inaugural session. Rosen also shared the details of the simplified dues structure and the many new and improved benefits that are a part of Alliance membership.

Becky Blessing gave presentations on the Alliance Code of Ethics and the National Teacher Education Standards Project, and Core Competencies for Massage Therapy Teachers. I attended all three. Ben Benjamin spoke about the dynamics of effective communications. I attended a presentation on government relations let by Sally Hacking, the Queen of Government Relations (she’s actually the GR rep for the FSMTB, but she’s been doing this for 40  years for a number of entities so she’s the Queen to me) and Pete Whitridge, President of the BOD of the AFMTE.

I also attended a session on the proposed new CE approval program of the Federation led by Debra Persinger, and their new CE project coordinator Lorena Haynes, with Sally occasionally making clarifications. Among the attendees at that meeting were Alexa Zaledonis, Chair of the NCBTMB and Sue Toscano, Chair-Elect. They were a class act in that meeting and expressed their willingness to cooperate and collaborate with the FSMTB, an attitude  that would do well for all concerned to adopt. It was a lively discussion. Jan Schwartz also gave a great presentation, “The Role of Massage in Complimentary Health Care. Other topics for massage schools, instructors, and CE providers, including instructional design, financial aid participation for schools, increasing enrollment, and ethics in education were covered by Iris Burman and Cherie Sohnen-Moe, massage school marketing strategist Lex Filipowski, Anne Williams, Dr. Tony Mirando and Demara Stamler, and Nancy Dail. READ MORE….

Have you ever been a victim of professional jealousy? Even worse, have you been one to perpetuate it? I personally can’t think of any motivation to be so jealous of a fellow massage therapist that I would do something to try and sabotage their business, or repeat rumors or outright untruths about someone in the hope of ruining his/her reputation. And yet, I hear about this every day.

Someone wrote me recently that some current students from the massage school that she had attended had passed along to her that their teacher was holding her out as an example of a terrible massage therapist and business failure–actually calling her name in class. That teacher needs to be fired in my opinion. Even taking into account that there might be any truth in what she was saying, which I didn’t believe, teaching a class full of impressionable students that kind of nasty behavior is just unacceptable.

I experienced something similar at a business meeting recently. Myself and several other people were present at a meeting of local professionals and a new director was presiding over the group for the first time. I had never met the man and he didn’t know a thing about me. I asked him the question if membership had fallen off some due to the recession, and he replied to me, “No, most people left because they hated _____ (the former director).” I was shocked beyond belief and informed him that the former director had never been anything other than nice and helpful to me, and that I had never seen him be less than that to anyone else. Again, bottom line–doesn’t matter if it was true, it was very unprofessional of him to say that in front of the group, especially considering he was brand new and not even acquainted with most of the people there. READ MORE….

I inadvertently insulted a massage school owner yesterday by making a FB post saying that I wasn’t impressed by a school that had only one teacher to teach the entire curriculum, and that I wouldn’t choose such a school, personally. To begin with, I wasn’t speaking of his school when I made the post, and I had no idea that he was teaching his entire program himself, as his website gives a different impression, listing four faculty members. A couple of his satisfied graduates weighed in with the fact that they were pleased with their education, and many more who didn’t attend that particular school offered comments about the need for diversity and differing perspectives. Some said they’d rather have one good teacher than a bunch of bad ones. I’m going to stick to my guns on that one, and it is just my opinion and mine alone, that it wouldn’t be for me.

There’s no law anywhere that I’m aware of that prohibits one person teaching the whole program. The standards for massage therapy education vary from state to state. The quality of massage therapy education varies from school to school, and even from teacher to teacher. I also stated in my post that I’ve seen the good, the bad, and the ugly. There are brilliant and engaging teachers; there are teachers who know their subject but who are so droll and boring you can’t bear to sit through it; and the sad fact is that there are plenty of people teaching who shouldn’t be teaching at all. A good massage therapist and one who is good at teaching are two different things, many times.

Some states allow anyone who’s breathing to teach a class, and schools often take advantage of that by using last year’s graduates as this year’s teachers. At the other extreme are states with requirements that you must have a college degree in the area you are teaching, at least for science-based classes like A&P, or that you have been licensed as an MT for X number of years before you can teach hands-on classes.  There’s no consistency.

I’m at the end of my five years of service on the North Carolina Board of Massage & Bodywork Therapy, and I have served the School Approval Committee that entire time. Since I’ve been on the inside, I can state that our system isn’t perfect…we state in our rules that teachers should be “trained” but we don’t go far enough with that…there’s no set number of hours of training required, and each school basically does whatever they please on that front. READ MORE….

A couple of the officers of the Utah Chapter of AMTA are upset with me for a video I put out yesterday about H.B. 243 that is in the works in their state. You may read the bill here.

This bill removes the term “therapeutic” from the description of massage. It also modifies the language in their Practice Act to include “recreational massage.” Is there anyone among us who would like to be known as a recreational massage therapist? Please weigh in on that. I am personally not acquainted with anyone who would like to be known that way.

I read the bill in its entirety, when it was brought to my attention, and then, AMTA member that I am, went to the Utah Chapter’s website to see what they were doing about this. I was shocked to see no mention of it anywhere, so during the course of the video I encouraged AMTA members to get in touch with their board members and mobilize them to take action on this, and I urged all Utah therapists to contact their legislators to protest what in my opinion is a detrimental change in their language. I posted it on the Utah Chapter’s FB page, as well as my own.

Imagine my disbelief when I received a communication from one of their officers on my youtube channel telling me that I should have contacted them before making my video and telling me to take it down asap. They are of course free to remove it from their own page. They are not free to tell me to remove it from mine. It has had over 700 hits in the last 24 hours and been shared by over 400 therapists. One therapist had made a positive comment about H.B. 243 on FB, the last time I checked. Too many others to count were all as distressed about it as I was. READ MORE…

This past weekend, I attended the annual FARB conference in New Orleans.  FARB, the Federation of Associations of Regulatory Boards was formed in 1974. Members come together for the sharing of information; public boards of all types are welcome to join, as are industry supporters such as testing companies that provide exams to the membership and the law firms that represent the Boards.  The Federation of State Massage Therapy Boards (FSMTB) is a member, as is the North Carolina Board of Massage & Bodywork Therapy, and it was on our Board’s behalf that I attended.

The conference was quite enlightening. It was my first time attending this particular meeting, and the panel included speakers from various boards, everything from medical boards to social work, optometry, and even mortuary boards. Debra Persinger, Executive Director of the FSMTB, was one of the dozen or so panelists.The primary topic of discussion was the various problems facing public boards today and how those can be addressed. It seems that no matter what kind of board was represented, we all have the same problems: unethical behavior from licensees, problems with public perception about what a board actually does, problems with education and exam breaches, lawsuits, interference from lobbyists, and a lack of transparency, among other things.

The first speaker was Meghan Twohey, a reporter from the Chicago Tribune, who for a year or more has been reporting on problems surrounding the medical profession in IL. She has repeatedly been denied access to medical board records surrounding physicians who have been accused of rape and sexual assault–and who have not been disciplined–they’re still out there practicing on the public. It really brought to light how professions with powerful lobbies can close ranks around their members and continue to abuse the public trust.

Persinger spoke about various problems with massage and bodywork exams, including one association who is still giving handwritten exams in public libraries with no security measures at all in place. A representative from Pearson Vue, who administers the exams for both the MBLEx and the National Certification Exams, explained that Pearson Vue is now using something called Palm Vein technology to identify candidates at their test centers. It is reportedly much more reliable than fingerprints and should eliminate the problem of proxy test-takers who use fake ids to take a test on behalf of someone who can’t pass it. READ MORE….

Transparency, when defined in the context of non-profit organizations and public boards, implies that said organizations are accountable to those they represent, that meetings and communications are open, that full financial disclosures are made public, and that all business practices are an open book. It’s an ethical obligation.

I’ve recently posted on my blog my second annual series of reports on the financial health of the non-profit organizations representing the massage profession. As my disclosure states, I am neither an accountant nor a financial expert. All of the information I used to prepare my blogs was taken directly from www.guidestar.org

Guidestar was founded in 1994 as a clearinghouse of information on non-profit organizations. The IRS Form 990 and any other filings required of non-profit organizations, as well as other data collected by them, is published on the website. They have data on every entity registered with the IRS as a non-profit organization.

It is a rule of the IRS that information on non-profits is publicly disclosed, including the compensation of key personnel. The organizations listed with Guidestar have the opportunity to post their filings themselves, and if they choose not to do that, Guidestar gets it straight from the IRS. I want to make it clear that the information I blogged was not some big secret that I received from one of my anonymous sources. It is public information and anyone who goes to the trouble to look it up can find it. I just saved you the trouble by publishing it in my blog, for those who are interested. READ MORE….

For over a year now, the National Certification Board of Therapeutic Massage & Bodywork has been working quietly behind the scenes to eradicate massage schools—or rather, diploma mills—that have been handing out fraudulent transcripts and diplomas, lacking any operating authority, and committing a host of other ethics violations. Since June of 2009, 11 schools have had their school code suspended, three have been revoked, and one school voluntarily withdrew their code after being notified that they were suspended.

To clarify the meaning of these actions, a school must have an assigned code in order for their students to sit for an examination offered by the NCBTMB. 39 states currently accept those exams, and they are often utilized by therapists in unregulated states who want to set themselves apart as professionals. No school code means no students from those schools will be able to take the NCB exams. California, where this investigation was concentrated, currently has voluntary registration for massage therapists, and is in fact in the middle of further turmoil because of AB 1822, a proposed massage bill that treats therapists little better than prostitutes. Even though the investigation and subsequently revoked and suspended schools are located in California, the implications are far-reaching, including my state of North Carolina.

Our Board noticed months ago that a high number of applicants for licensure were coming out of two schools in particular, one in California (the East-West School, which has had their code suspended pending further investigation) and one in New York. The applicants first attracted attention because they have all had the same address. In one instance in North Carolina, an applicant from one of the suspect schools was denied a license based on his criminal record. When he appeared to appeal that decision, we discovered he could speak no English. His daughter translated for him, and stated that they had immigrated to America based on the promise that they could go to massage school, get out quickly, and start making a lot of money. I actually feel sorry for these people, because the unscrupulous schools are just taking advantage of people who don’t know any better. It’s a sad situation for the students who paid money in good faith that they were going to get a real education in massage therapy.

While the NCBTMB has in the past revoked certification of individuals found guilty of ethics violations, this is their first widespread effort to put a stop to schools operating in an unethical manner.

Paul Lindamood, CEO of the NCB, gave me the following statement about the NCBTMB’s school compliance program:

NCBTMB is in a unique position with its vantage point on massage in America. Because we monitor, approve or exchange critical data at many touch points of the profession, we are at the nexus of a great deal of information flowing to and from our certification specialists. This gives us the ability to get an overall snapshot of the profession in specific areas relevant to schools, students, educational methods, curriculum, test dynamics, metrics, practitioner activity, etc.

About a year ago, members of our school outreach, compliance, eligibility and ethics departments identified the emergence of some alarming developments when overlaying and studying school data. Specifically, we began to spot ways in which individual schools were giving the appearance of impropriety through inconsistent and unreliable data, irregularities or shortfalls in curriculum standards, falsification of application information and the appearance of fraudulent activities sufficient to cast doubt on the legitimacy of these schools or institutions.

With this knowledge, NCBTMB board and staff recognized the need to immediately create a standardized, legally sound process that would allow us to identify, investigate, sanction or revoke suspected schools that could not pass muster, and thereby prohibit them from being able to have their graduates test via National Certification Exams. The program was developed and received board approval at the beginning of this year. Since then, school investigations have been ongoing via our compliance and ethics departments, and sanctions and revocations have been issued and communicated to the schools, state boards and pertinent law enforcement.

In addition, in the states and surrounding regions where these schools exist, we have made authorities aware of school code suspensions as well. This includes local law enforcement, regulatory agencies, state massage boards and attorneys general. Currently, we are working closely with law enforcement officials and state board representatives on investigations in several states, sharing both intelligence and resources.

Read More….

There’s been so much said about The View in the past week or two, I almost hate to add my two cents worth, but I’m going to, anyway.  I’m  almost glad this happened, because it woke a lot of massage therapists up from the state of complacency they were in and spurred thousands to take action.

For those who have been oblivious to all the hooplah, this all started when a massage therapist from Portland OR made an accusation of sexual assault against former Vice President Al Gore, which she claims happened during an outcall in 2006.  I’m not excusing Gore’s behavior in any way, but frankly if this alleged incident happened the way she says it did, she ought to have “STUPID” tattooed on  her forehead for ignoring every red flag in the book. She claims he was drunk when he opened the door and it all went downhill from there. I’m not massaging the Pope if he’s drunk, and she should have known better. That’s a whole other blog.

At any rate, following this sensational announcement, the women on The View, and Elizabeth Hasselbeck in particular, proceeded to insult the entire massage profession with a lot of ignorant comments about massage.

This has resulted in The View receiving a response from both AMTA and ABMP–and more importantly, from thousands of therapists.

I’ve been preaching this sermon for years now, that we have to get up and get involved. It’s been very disheartening for me many times when I’ve reported on some piece of legislation that’s detrimental to us, and it either gets no attention at all or attracts those few die-hards like myself who will jump up and holler. So for this reason alone, I have been glad to see so many massage therapists getting up in arms about it. There have been hundreds of postings on Facebook, and thousands signing petitions demanding an apology from The View. I don’t watch that show and if there’s been an apology forthcoming, I haven’t personally seen it, but what I have seen is therapists coming together to raise a little hell, and that’s a good thing.

Peace & Prosperity,

Laura Allen